It is a wonderful experience for any parent to follow the progress of a successful child, and in particular to see that the coaching you gave so lovingly when he/she was young was heeded and respected. It is even more gratifying when the child builds on that early teaching and adopts the philosophies as his own beliefs.
A similar experience greets the consultant when he can re-visit an old client and see that he was able to make a meaningful and lasting contribution to the client’s day-to-day operations all those years ago. The test of sustainability is a true indicator of the successful efforts of both consultant and the management team at the client.
CDI-AMA has recently enjoyed such an experience at Widney Holdings. The previous visit to the site was in 2004, and CDI-AMA was requested in 2017-2018 to conduct a couple of refresher workshops on elements of the MDW TM program. It was indeed a pleasure to engage with such a positive workforce. The team meetings were continuing each day, performance was being tracked and actions were being generated. The operators had taken full ownership for performance. Production cells were ergonomically designed and work flow maintained. Maybe the fact that Toyota is an important client helps to sustain the process!
Engagements such as this make our task so much more rewarding.