“One Reason People Resist Change is Because They Focus on What They Have to Give Up, Instead of What They Have to Gain.” Rick Godwin

Spell out the benefits: People must clearly see how this “change” will improve their organization and how it benefits them personally. Share early wins, goals reached, and milestones met. Connect these positive results to personal and organizational benefits. Recognize good performance that aligns with the change efforts.

Be Patient: Don’t expect people to readily adopt a new innovation or change proposal. Your organization’s culture and behaviors have hardened over time – sometimes decades. Changes to these habits and customs take time and effort. With commitment, reinforcement, and through example, colleagues will join in the effort – over time.

We invite you to learn more about leading change in your organization in our new book The Five Keys to Continuous Improvement.

Visit our website: www.thefivekeys.org